Enerpize ERP Integration For Plivo

Plivo is an end-to-end customer acquisition, engagement, and management platform. Granualizing seller-to-customer, and vice versa, interactions, Plivo provides built-in reliability using complex applications made simpler and user-intutive.

The range of capabilities Plivo offers cuts across multiple seller-to-customer communications, including API-based SMSs, voice and multimedia notes, and centralized CX management. User verification is also central to Plivo’s range of products. Through multi-layered authentications, sellers can minimize, if not eliminate, fake or risky accounts. The omnichannel campaigning feature Plivo offers also makes for high ROI cost-effective SMS engagement for B2C brands.

These features, all integration-friendly, are best positioned to integrate with Enerpize.

How Plivo Works With Enerpize 

The leading CRM feature in Enerpize and Plivo’s end-to-end customer engagement capabilities make for an integration alliance with sure wins for sellers to:

• Manage mass or one-on-one sales-to-customer contracting to ensure optimum performance and maximized customer satisfaction.
• Track and manage customer activity to identify best-fit touchpoints to engage customers strategically or on a case-by-case basis.
• Establish and consolidate authenticated customer contact information so multiple workgroups can access the same data repository and save many resources identifying customers.

How to Get Started

Once registered, you will be just in. To get started with Plivo, first, you will need to:

1. Press “Enter” in your dashboard home, and you will directed to our full range of features. 
2. Go to and click “SMS Settings” on the left panel in your dashboard. 
3. You will be directed to a “Select SMS Provider” where you will have “Plivo” and “Twilio.”

To integrate:

1. Hover over “Plivo,” and you will get “Open Website” and “Configure” options. Choose “Configure.” 
2. You will be directed to a step-by-step guide on how to configure as follows:
   1. Open up Plivo Website.
   2. Purchase credit.Purchase a phone number.
   3. (Optional) Specify and verify a sender name/phone number with Plivo customer support.
   4. Fill in “Account Sid,” “API Key,” “Auth Token,” and “From [Sender Name/Phone Number]” fields as shown on-page.  (You can also create an API key from Programmable SMS > Tools > API Keys.)

   5. Once done, click “Save” at the upper right-hand corner of the page.

       

That starts your 14-day free trial with Enerpize. Now, you can reap every benefit you want with a world-class Enerpize-Plivo integration to manage customer engagements, anytime, anywhere.